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This is a directory of credit hire and accident management firms. We are not an insurer, not your insurer, and not a credit hire company. Listings are compiled from public sources and dated on each page. How entries are checked.
If a replacement vehicle has already been arranged for you, the choosing is done — so this page does not try to sell you a different firm. It does one thing: it helps you establish exactly which company you are dealing with, and which facts about that company sit on the public record.
This page sends nothing and keeps nothing. There is no form on it, no telephone number, no email address and no submit button. Nothing you read here is recorded, stored on your device or transmitted anywhere. Work through it on your own, with your own paperwork in front of you.
1. Find the firm's exact legal name
Credit hire is often arranged through a chain: a broker, an insurer, a garage or a recovery operator refers you, and a different company supplies the vehicle. The name on the van, the name on the phone and the name on the agreement are frequently three different things — and only one of them is the company you have contracted with.
The name that matters is the one printed on the hire agreement or credit agreement you signed, usually next to a company number in the form of eight digits, or two letters and six digits. Work from that document rather than from memory or from a caller's introduction.
2. Check what the public record holds
Once you have the exact registered name or company number, two public sources will tell you whether the company exists as stated, and who runs it:
- Companies House (opens external site) — search the number from your agreement. It shows the registered name, whether the company is active, its registered office and its previous names. Registered names change: one firm in this directory changed its registered name in June 2026 while continuing to trade under the old one.
- The FCA register (opens external site) — search the same name. Some firms in this market hold FCA permissions for related activities such as insurance distribution; many credit hire agreements are structured to fall outside FCA consumer-credit regulation entirely. A firm being absent from the register is not by itself a finding, and a firm being present does not mean your particular agreement is regulated.
3. See what this directory holds on that firm
If the company appears in this directory, its listing shows every field we hold, each marked with the state of its evidence and the date it was checked. Most fields on most listings hold no sourced value at all, and the listing says so plainly rather than filling the gap.
4. Get your own record straight
Whoever you end up speaking to — the firm, your own insurer, or an adviser — the conversation goes better when these are in front of you. Nothing below is collected by this page; it is a list to gather for yourself.
- The agreement you signedEvery page, including anything signed on a handheld device or agreed by text or email.
- The exact company name and number on itTaken from the document itself, not from a business card or a caller's introduction.
- The date the vehicle was delivered, and the date it went backIf it is still with you, note that instead.
- Your own insurer's claim referenceAnd the name of whoever first referred you to the hire company.
- What you were told the hire would cost youAnd who you were told would be paying for it.
- Any daily rate or charging schedule you were givenIncluding anything shown on screen but not handed over on paper.
Who to ask
The firm named on your agreement is the one that can answer questions about your hire, and its own published contact details are the route to it. Where this directory holds a website for a listed firm, it is shown on that firm's listing, marked with the state of the evidence behind it. Your own insurer can tell you who referred you and on what basis.
This directory does not act on your behalf, does not contact firms for you, and does not take your details. It publishes what the public record holds, so that you can ask better questions of the people who are actually handling your claim.
Can this directory contact the company for me?
No. We publish public-source records about firms; we do not act for consumers, do not take instructions and do not pass details to anyone. There is nothing on this site that submits your information.
The company that called me is not in your A–Z. Is that a problem?
Not by itself. There is no official register of UK credit hire operators, so no directory can be complete, and this one lists 28 firms compiled from named public sources. Absence here is a gap in our coverage, not a finding about the firm. Check the company number on your agreement at Companies House instead.
The name on my agreement is different from the name on the vehicle. Why?
Trading names, group companies and referral chains all produce this. The registered name and company number on the agreement identify the company you have contracted with; a trading name does not. Companies House will show whether the registered name has a trading history under other names.